I decided to use Urban Company for my bathroom remodeling. They offered professional services and positive reviews from customers. However, when the workers arrived, I found that they did not do a good job. The quality of the finish was poor and some of the work was done unprofessionally. I contacted Urban Company to complain, but their responsiveness left much to be desired. They offered no compensation or additional fixes. I am very disappointed and question their ability to provide quality service. Has anyone had a similar experience with Urban Company, please share your advice and recommendations?
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Sorry to hear about your experience—poor workmanship and lack of accountability can be really frustrating. It’s always a good idea to look into local service providers with solid reputations and proven portfolios. For example, many people looking for exterior renovations or roof repairs have had better luck with trusted monroe roofers who specialize in tailored, high-quality work. Always worth checking reviews beyond just the big platforms.
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If you have problems with Urban Company's services, it is recommended that you contact them again and describe the situation in detail. Request correction of deficiencies or compensation for substandard work. If Urban Company does not respond or does not offer a satisfactory solution, you can share your negative experience and leave a review on https://urban-company.pissedconsumer.com/review.html or review platforms and websites to help other customers. Consider contacting consumer protection or resolving disputes through the appropriate authorities.